Start your website: the brief

01 The company

The basics we need on every page, in Google, and in the website footer.

Company name in EnglishCompany name in ArabicYear foundedCommercial registration name (if different)Project contact (name + role)Who gives final approval on the website?Main phoneEmail

02 Your history

This becomes the About page. Tell it the way you would tell a new client over coffee.

How did the business start? Who founded it, where, and why?Key milestones (year: milestone, one per line)Brands you carry or certifications you holdNumbers worth saying out loud (years, branches, customers, products sold)What makes you different from everyone else in your field?

03 The vision

Where the business is going decides how the website is built.

Where do you want the business to be in three years?New branches, cities, countries or product lines plannedIf a visitor remembers one sentence about you, what should it be?

04 Locations

Each branch gets its own card with a map, hours and a WhatsApp button.

Branches (one per line: name, area, Google Maps link, hours, WhatsApp)

Does each branch have a Google Business profile?

Yes, allSomeNoNot sure

05 Your main or urgent service (if any)

The service people search for in a hurry must be the fastest thing to find.

How does it work, step by step, from the first message to the job done?Number for it (call / WhatsApp)Average response time and hoursAreas covered

Show its pricing on the website?

Yes, fixed pricesStarting-from priceNo, price on WhatsApp

06 Products or catalogue

Customers browse, choose, and tap WhatsApp to order.

What should the site show? (categories, approximate number of products)

Prices on the website

Show all pricesSome pricesNo prices, ask on WhatsApp

Where is your stock list kept today?

Excel sheetAccounting / ERP systemPaperIn our heads

How should customers search? (by size, brand, type, price…)Services customers can request from the site

07 WhatsApp: the main button

Every button opens WhatsApp with a ready-written message.

Main WhatsApp number for the websiteSeparate numbers per branch or service?Who replies, and in which hours?

What do you use today?

WhatsApp (personal)WhatsApp Business appWhatsApp Business APINot sure

08 Websites you admire and competitors

Any website you like, from any industry. Competitors are for our eyes only.

Websites you admire (link + what you like, one per line)Competitors (name, link, what they do better, what you do better)Anything you have seen on a website and never want on yours?

09 Questions customers ask

The most important page for Google and AI assistants.

Questions your team hears every day, with a short answer (one per line)Words customers type when they search for you, Arabic and English

10 Look, feel and language

Website languages

Arabic + EnglishArabic onlyEnglish only

Main language when the site opens

ArabicEnglishBased on visitor's phone

Logo files you have

Vector (AI / EPS / SVG)PDFPNG onlyOnly on signs / photos

Brand refresh?

Yes, refresh itKeep the brand as it isLet's discuss

11 Content, proof and social

Should we arrange a photo and video shoot?

YesNoLet's discuss

Clients we may name on the website (only those who agreed)Social media and Google (platform, link, who manages it)

12 Pages and devices

Built mobile-first and tested on iPhone, Android, tablet and desktop.

Where do most customers contact you from?

PhoneComputerBoth equallyNot sure

13 Company email (Zoho)

Get Found includes up to 5 free business addresses on your domain. Role addresses stay with the company when staff change. Zoho's free plan works through the Zoho Mail site and app, not Outlook or Apple Mail. Need Outlook? Tell us before setup.

Five addresses (address, person, who should see its mail; one per line)